“With Pliant Pro API, we automate 1000s of daily transactions.”

Challenge: To find a scalable payment solution for global operations

Easy Market needed a virtual credit card provider that could handle the complexity of their growing global business. They were looking for:

• Visa-based compatibility: A solution that could be widely accepted by their network of international suppliers, especially those working with Visa.

• Modern, scalable technology: An easy-to-integrate system with APIs that could automate processes and grow with their increasing transaction volumes.

• User-friendly, flexible platform: A platform that was intuitive and could be tailored to meet Easy Market's specific needs, making it easier to manage payments.

• Competitive pricing and strong support: A cost-effective solution with reliable customer service to ensure smooth, trouble-free operations.

• Card usage for diverse merchants: The possibility to use cards not only for travel suppliers, but for all those merchants that are part of the company's operations.

These were the key criteria Easy Market needed to improve their payment processes and support their global operations effectively.

Solution: Automation from card creation to reconciliation

Easy Market integrated Pliant Pro API into their payment processes to streamline operations. This API automatically creates a unique virtual Visa card for each transaction, providing a flexible and reliable payment solution for their vast network of suppliers.

“We kicked off the implementation with a clear plan to integrate Pro API within two weeks,” says Bastianelli. “The documentation made it easy for our team to meet the requirements. Weekly update meetings with Pliant kept us aligned throughout the development phase, and the certification process was quick and seamless for both sides. In just two weeks, we were ready to leverage Pliant’s capabilities in the market.”

With the capability to easily scale and handle thousands of daily transactions, manual intervention through automation is significantly reduced. Pliant’s highly configurable platform allows Easy Market to tailor the solution to their specific operational needs. Reliable customer service from Pliant has also been crucial in quickly resolving any issues and maintaining smooth operations.

Outcome: Driving growth through payment automation

With the Pliant Pro API, Easy Market can process thousands of payments daily by automatically issuing single-use virtual Visa cards for each transaction. This improvement has significantly enhanced their payment process, reducing manual errors and allowing them to manage not only tourism suppliers and technological suppliers but also all types of suppliers.

The high acceptance rate of Pliant cards reduces transaction failures, making supplier interactions more reliable. Additionally, Pliant’s cards enable Easy Market to manage payments seamlessly across all suppliers, from tourism to technology, ensuring compliance and efficiency.

In summary, implementing Pliant as a virtual credit card provider has simplified Easy Market's payment processes and positioned the company for long-term growth and success.