"Pliant CaaS offers us the best technical functionality and the best service."

Challenge: Staying competitive as an expense management solution

Mobilexpense has been integrating their products with business credit cards for 20 years, so they understand the frustrations clients have with traditional credit card offerings.

Traditional bank cards have limited functionality when it comes to card management, controlling spending in real-time and reconciling transactions with receipts and invoices.

In the past, customers could only receive credit card statements at the end of the month. This made it difficult to match receipts to transactions from weeks earlier and determine who made the payment and from which budget.

Janssen and his team saw an opportunity in the market to build an integrated modern credit card solution together with a partner.

Solution: Extension of the Value Proposition with CaaS

Mobilexpense set out to develop the best credit card offering in their expense management software together with a partner.

After an extensive provider comparison, Pliant emerged as the top choice for both technical functionality and service. “In the market, there are many different providers nowadays. But in our comparison process, Pliant came out on top, and I still think Pliant is the best partner for us”, says Janssen.

The partnership with Pliant allowed Mobilexpense to embed their own fully branded credit cards directly into their software, providing seamless functionality within their existing product suite. This embedded solution extends Mobilexpense’s value proposition, offering employees greater spending autonomy while giving management enhanced control.

Pliant provides a credit option, crucial for larger mid-market and enterprise clients. Additionally, Pliant’s project management and technical support were instrumental in the successful deployment of Declaree by Mobilexpense’s credit card program, ensuring a smooth rollout and ongoing support.

This fully branded and seamlessly integrated solution allowed Mobilexpense to enhance their product offering and better serve their clients’ needs.

Result: Ensuring a Future-Proof Expense Management Solution

The integration of Pliant's Cards-as-a-Service solution has had a significant impact on both the company and its customers. By embedding CaaS, they have enhanced their value proposition, offering clients a seamless and efficient expense management experience.

The embedded credit card solution CaaS offers streamlined processes, reduces administrative burdens, and provides clear accountability for expenses. "Pliant's credit cards make it very easy for our customers because for each transaction that happens, there's a real-time push notification triggering the owner of the card to add the invoice or the receipt", says Janssen.

For Mobilexpense, the partnership with Pliant allows them to offer a competitive and modern expense management solution, meeting the evolving needs of their clients and maintaining their position in the market. The streamlined processes and enhanced functionality have not only improved customer satisfaction but have also positioned Mobilexpense as an innovative and forward-thinking provider in the expense management industry.