"Before Pliant, every credit card statement brought a cold sweat."

Challenge: Digital payments with traditional cards

Iskanius and his team use credit cards to pay for dozens of SaaS subscriptions, paid media, and other items employees need for their daily work. “Every day I receive a lot of receipts. To manage those is tedious”, says Iskanius. Julkee x Lempee buys additional licenses to package as a service for its clients, or to use themselves.

Credit cards are the preferred payment method for Julkee x Lempee’s performance marketing budgets. They use them for advertising on media platforms, like Meta, TikTok or LinkedIn.

The company faced various challenges with traditional credit cards from its bank. For Iskanius, it was a problem to get more than one card per employee. In the end, he had various transactions that he could not assign to an employee.

“All the payments on the credit card statement were in coded language. I had no idea what the charges were for”, says Iskanius.

Having one card for many services caused significant chaos when there was a case of credit card fraud. Fortunately, there was no financial loss, but all payments were declined and had to be processed manually.

Solution: Managing expenses effortlessly

With Pliant, the marketing agency can create virtual cards with custom limits to reduce the risk of credit card fraud and to track all transactions.

Pliant provides Iskanius with detailed information about every payment in real-time. Now it is easy for him to oversee the budgets for different projects and to manage receipt collection and reconciliation in the Pliant app: “The previous card provider was missing the information layer and that level of transparency Pliant has.”

Every card holder at Julkee x Lempee receives regular notifications for missing receipts and is asked to upload them in the app. The team also uses the receipt inbox for regular payments. “I can automate receipts collection, for example, for Meta and various SaaS subscriptions. Those emails will automatically be forwarded to the receipt inbox and the receipts will be matched with the transaction”, says Iskanius.

Outcome: Pliant provides transparency and independency

Pliant has a direct impact on everyday life in the marketing agency. The co-founder’s workday is hassle-free since using Pliant’s credit cards. Iskanius’ employees use their own cards independently for daily expenses to create content and to run media campaigns. Also ,the manager for all SaaS tools has multiple virtual cards and doesn’t need permission anymore to buy software licenses for clients. Iskanius automatically receives the information he needs to invoice customers.